Select from the following categories to browse our frequently asked questions
ARE ANSLEY PRODUCTS AVAILABLE ON GSA ADVANTAGE? CAN I BE ADDED TO YOUR MAILING LIST FOR SPECIAL PROMOTIONS? CAN I CANCEL MY ORDER? CAN I CONTACT ANSLEY THROUGH EMAIL? CAN I PLACE A RUSH ORDER? CAN I PLACE MY ORDER OVER THE PHONE? CAN I TRACK MY ORDER? DOES ANSLEY ACCEPT CHECK PAYMENTS? DOES ANSLEY ACCEPT EFT PAYMENTS? DOES ANSLEY ACCEPT PURCHASE ORDERS? DOES ANSLEY OFFER ARCHIVAL SERVICES FOR CUSTOM PRINTING? DOES ANSLEY OFFER INTERNATIONAL SHIPPING? DOES ANSLEY OFFER NAME BRAND OFFICE SUPPLIES? DOES ANSLEY OFFER PRODUCTS ON CONTRACT? DOES ANSLEY OFFER PRODUCTS ON DOD EMALL? DOES ANSLEY OFFER RECYCLED PAPER? DOES ANSLEY SHIP TO HAWAII AND PUERTO RICO? HOW CAN I SHARE MY FEEDBACK WITH ANSLEY? HOW DO I FIND THE RIGHT BATTERY FOR ME? HOW DO I PLACE AN ORDER FOR CUSTOM ENVELOPES? HOW DO I PLACE AN ORDER? HOW LONG HAS ANSLEY BEEN IN BUSINESS? IS ANSLEY HIRING? IS ANSLEY ON SCHEDULE? IS MY ANSLEY ONLINE ORDER SECURE? WHAT ARE THE DIFFERENT TYPES OF ENVELOPE FORMATS? WHAT ARE YOUR CUSTOMER SERVICE HOURS? WHAT ARE YOUR GSA CONTRACT NUMBERS? WHAT IF THE ORDER I RECEIVE IS INCORRECT? WHAT IS GLOBE CLICK ON GSA ADVANTAGE? WHAT IS INSIDE DELIVERY? WHAT IS THE ANSLEY SMART SOLUTIONS PROGRAM? WHAT IS THE FAX # FOR ANSLEY? WHAT TYPES OF PAYMENTS DOES ANSLEY ACCEPT? WHEN WILL I RECEIVE MY ORDER? WHERE IS ANSLEY LOCATED? WILL I RECEIVE A CONFIRMATION AFTER I PLACE MY ORDER?
Are Ansley products available on GSA Advantage? A: Yes. To find Ansley products on GSA Advantage, simply include Ansley after the product name in your search. For example, search for Envelopes Ansley.	Back To Top
Can I be added to your mailing list for special promotions? A: Yes. We will be happy to add you to our mailing list for special promotions. Visit the Contact Us page and complete the required fields to send us an email and we will add you to our mailing list.	Back To Top
Can I cancel my order? A: Yes. If you decide to cancel your order, call our customer service team toll free at 1-800-334-4226 within 36 hours of placing the order and we will cancel it. We are unable to cancel orders after the 36 hour cut-off.	Back To Top
Can I contact Ansley through email? A: Yes. To email Ansley, click on the Contact Us page and complete the required fields to send us an email. For immediate assistance, please call our customer service team toll free at 1-800-334-4226.	Back To Top
Can I place a rush order? A: Yes. To place a rush order, call our customer service team toll free at 1-800-334-4226 and place your order over the phone. Please note there is an additional charge for rush deliveries.	Back To Top
Can I place my order over the phone? A: Yes, our customer service team will be happy to take your order over the phone. Our toll free number is 1-800-334-4226. Our customer service team is available to assist you Monday - Friday, 7:00am - 4:00pm, CST.	Back To Top
Can I track my order? A: Yes. We'll be happy to track your order for you. Call our customer service team toll free at 1-800-334-4226 and provide us with your Customer # or the PO number of your order.	Back To Top
Does Ansley accept check payments? A: No. Ansley accepts Visa, MasterCard and Electronic Fund Transfers (EFT). Ansley also accepts Purchase Order's (PO) provided there is a valid PO number with Net 30 terms.	Back To Top
Does Ansley accept EFT payments? A: Yes. Ansley accepts Visa, MasterCard and Electronic Fund Transfers (EFT).	Back To Top
Does Ansley accept Purchase Orders? A: Yes. Ansley accepts Purchase Order's (PO) provided there is a valid PO number with Net 30 terms.	Back To Top
Does Ansley offer archival services for custom printing? A: Yes. Once we have obtained your custom printing order, we will save your information in our printing archives for future custom printing orders.	Back To Top
Does Ansley offer international shipping? A: No. At this time, Ansley does not offer international shipping.	Back To Top
Does Ansley offer name brand office supplies? A: Yes. Ansley offers a wide variety products from top name brands. Visit our catalog page to find the name brand products you're looking for.	Back To Top
Does Ansley offer products on contract? A: Yes. Ansley offers a wide variety of office supplies and equipment on government contract.	Back To Top
Does Ansley offer products on DoD Emall? A: Yes. To find Ansley products on DoD Emall, simply add Ansley after the product name in your search and select "Contains" in the drop down menu. For example, search for Paper Ansley. In the menu options, select "Contains" and then click "Search".	Back To Top
Does Ansley offer recycled paper? A:Yes. Ansley offers a wide variety of recycled products in our online catalog.	Back To Top
Does Ansley ship to Hawaii and Puerto Rico? A: Yes. Ansley will ship orders to Hawaii and Puerto Rico however there may be an additional shipping charge added to the order.	Back To Top
How can I share my feedback with Ansley? A: At Ansley, we believe feedback is golden. We welcome your comments either through email on our Contact Us page or by calling our customer service team toll free at 1-800-334-4226. You can also write to us at: Ansley Business Materials, 413 N. Carpenter St., Chicago IL, 60642.	Back To Top
How do I find the right battery for me? A: If you're buying batteries, please see our Battery Compatibility Guide located on the Battery page in our catalog.	Back To Top
How do I place an order for custom envelopes? A: To place a custom printing order, visit our envelopes page in our catalog and download the Custom Printing order form. Complete the form and fax it back to 312-666-4950. Our customer service team will work with you to obtain the correct logos and text to be printed on your envelopes.	Back To Top
How do I place an order? A: Ansley makes it easy to order online or over the phone. To order online, simply click on our catalog page to start shopping. To order over the phone, call our customer service team toll free at 1-800-334-4226. Our customer service team is available to assist you Monday - Friday, 7:00am - 4:00pm, CST.	Back To Top
How long has Ansley been in business? A: Ansley has been a trusted leader in government contracted office supplies and equipment for over 20 years.	Back To Top
Is Ansley hiring? A: Ansley is always looking for talented, customer-focused people to join our outstanding team. Send us your resume. If an opportunity becomes available that matches your qualifications, we will give you a call.	Back To Top
Is Ansley on schedule? A: Yes. We have 3 GSA contracts under the Multiple Award Schedule (MAS). This allows us to view all requests for quotes posted on Ebuy.	Back To Top
Is my Ansley Online order secure? A: Yes. Your privacy is very important to us. Our website is 100% safe and secure through Thawte - a leading global certification authority that uses advanced data encryption technology to authenticate users, protect privacy and assure online identities through stringent authentication and verification processes.	Back To Top
What are the different types of envelope formats? A: To ensure you get the right envelopes, please refer to the following envelope formats: Format A is Return Address envelopes. Format B is Pre-Sorted First Class (G-10) envelopes. Format C is Courtesy Reply envelopes. Format D is Business Reply envelopes. Format E is Agency Logo (or Seal) envelopes. Format F is Reverse Printing envelopes.	Back To Top
What are your customer service hours? A: Our customer service team is available to assist you Monday - Friday, 7:00am - 4:00pm, CST.	Back To Top
What are your GSA contract numbers? A: Ansley has 3 GSA contracts under Multiple Award Schedule (MAS). Our contract numbers are: GS-14F-0679G, GS-07F-0389J, and GS-25-0036L.	Back To Top
What if the order I receive is incorrect? A: Ansley strives to exceed customer expectations everyday. If we've made an error and you receive an incorrect order, please call our customer service team toll free at 1-800-334-4226 and we will pay to have the items shipped back to us and quickly send the correct order to you.	Back To Top
What is Globe Click on GSA Advantage? A: On the catalog pages of GSA Advantage, the small globe icon with the red arrow is a feature called Globe Click. When you click on the icon, a new window will pop up with more information about the products you're looking at.	Back To Top
What is Inside Delivery? A: Inside delivery is a security measure to protect your order. Products will be delivered inside your location for added security. There is a small fee for inside delivery. To see inside delivery prices by product, visit our Shipping page.	Back To Top
What is the Ansley Smart Solutions Program? A: The Ansley Smart Solutions Program is our way of letting customers know about featured products and promotions. To sign-up for the Ansley Smart Solutions program, use the Contact Us page to send us an email with your contact information and we will add you to our Smart Solutions user group.	Back To Top
What is the fax # for Ansley? A: Our fax number is 1-312-666-4950.	Back To Top
What types of payments does Ansley accept? A: Ansley accepts Visa, MasterCard and Electronic Fund Transfers (EFT). Ansley also accepts PO's provided there is a valid PO number and Net 30 terms.	Back To Top
When will I receive my order? A: Typically, orders are placed the same day we receive them. Custom orders may take additional time due to set-up and printing times.	Back To Top
Where is Ansley located? A: Ansley Business Materials is located at 413 N. Carpenter St., Chicago IL 60642.	Back To Top
Will I receive a confirmation after I place my order? A: Yes. You will receive an email notification that your order has been placed. If you have not received an order confirmation within 72 hours of placing your order, please call our customer service team toll free at 1-800-334-4226 to verify your order has been placed.	Back To Top